ANZ has warned people to be careful after a fraudulent phishing scam targeted Australian customers via email inboxes.
The scam operates by accurately mirroring the official ANZ online banking website and their branding, tricking customers into divulging their security details such as their username, password, and answers to identity questions
The email sender is shown as “ANZ” with the subject: “Successful BPAY Payment Advice”, according to the NZ Herald.
The scam lures in unwitting individuals with a notification that a user-requested BPAY payment has been unsuccessful. The email includes a fake customer code, payment amount and payment date to provide a sense of legitimacy.
The email claims an attempt has been made to set up $2542.75 as a monthly payment. Recipients who click on the “view transaction history and provide detail” link are taken to a phony login page asking for their username, password, and security answers.
The scam exploits the common expectation that well-established banks will notify their clients regarding any dubious account activity.
The banking company advises its customers to take note that ANZ never sends emails requesting security credentials.
Garnering personal credentials means the cyber-criminals behind the scam can break into the bank accounts of unwitting recipients.
Although the scam is targeted at Australian ANZ customers, its online nature means it could potentially hit unaware New Zealanders.
ANZ is the country’s biggest bank. I am sure many of you are clients, so be warned. If you have elderly family members, look out for them. Get involved in warning them about the scams being perpetuated upon unwary clients of these banks.